Shade Chase — Support

Questions, bug reports, or ideas? Email laeromdet@gmail.com — include your iOS version and what you were doing when the problem happened, and we'll get back to you as fast as we can.

Common questions

Did I lose my run after closing the app? No — Shade Chase saves after every level. Reopen the app and your run continues where you left off.
The reward ad didn't load. Ads need a network connection and aren't always available. If one can't be shown, the run simply ends — your high score is safe.
How do I turn analytics on or off? Settings → “Share anonymous analytics” (the toggle reads “Choose” until you decide — nothing is shared before an explicit opt-in). You can also delete already-shared data from the same screen.
How do I reduce motion? Settings → Motion → Reduced. Animations tone down and haptic/sound cues still confirm your actions.
How do I change the tracking permission? The prompt from the first launch can be revisited any time in iOS Settings → Privacy & Security → Tracking. Either answer keeps the full game playable; ads are non-personalized regardless.
Colors look slightly different on my phone. iOS features like Night Shift and True Tone warm or tint the whole screen, which shifts how every app's colors appear. Scoring compares your mix to the reference in the same display conditions, so it stays fair — but for the truest colors, try turning Night Shift off while playing.

Privacy

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